surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit recruit internationally for over 5000 clients Provide Support to End-Users Collaborate with the EMEA IT recommendations for enhancements and improvements. Provide technical guidance, coaching and support to local matters. Collaborate with vendors and service providers for procurement, maintenance, and support of infrastructure
tracker. Investigate and provide feedback to Scrum Master on bugs identified Provide support to Client the deliverables Deliver on time as per estimation provided to team (Agile solution delivery) Qualifications:
database environment Liaising with the IT service provider Evaluating new trends in information and communication Information coordination by: Updating the website Providing a production service for graphic design and exhibitions guidelines IT Desktop by: Providing IT desktop support services to internal staff Providing assistance and technical and adapting to new requirements, as necessary Providing general programming assistance Conducting user “Man” reports Liaising with the telephone service provider See Description See Description
database environment Liaising with the IT service provider Evaluating new trends in information and communication Information coordination by: Updating the website Providing a production service for graphic design and exhibitions guidelines IT Desktop by: Providing IT desktop support services to internal staff Providing assistance and technical and adapting to new requirements, as necessary Providing general programming assistance Conducting user “Man” reports Liaising with the telephone service provider See Description See Description
as providing the client as well as team members with estimates of the duration of tasks. Provide updates functional requirements. Development Support : To provide support during the development phase by being available available for questions or clarification and providing feedback to Development teams as appropriate. facilitate understanding. Testing Support : To provide support during the testing phase by being agreeing appropriate. Guidance and advice to the business : To provide sound guidance and advice on planned changes to
running of production application and infrastructure Provide 24 x 7 first-line standby/support for production within systems to achieve Service Level Agreement Provide technical advice and consultation to business Implement
logging calls and following up with service providers and regions. This will include routing of tickets proactive intervention including routine tests Providing technical leadership, training and support to reports Participating in departmental projects Providing support where required Matric essential, tertiary
problem-solving skills with a high attention to detail Provide Production Support (IT) for all the client's Plants system error messages and process accordingly Provide guidance throughout the Incident management processes Management and end-users Work shifts as part of a team providing 24 x 7 x 365 support Qualifications/Experience:
hands-on with a variety of API integrations and providing technical support on the same, preferably in a and written communication skills Key outputs To provide guidance as a technical resource and subject matter bank's Host to Host channel's API offerings. To provide specialist business and systems support to Corporate disruption and enable business continuity. This role provides support to a platform that operates 24x7 with resolution. Troubleshooting existing integrations and providing technical support to our C&I clients. Relationship
hands-on with a variety of API integrations and providing technical support on the same, preferably in a and written communication skills Key outputs To provide guidance as a technical resource and subject matter bank's Host to Host channel's API offerings. To provide specialist business and systems support to Corporate disruption and enable business continuity. This role provides support to a platform that operates 24x7 with resolution. Troubleshooting existing integrations and providing technical support to our C&I clients. Relationship