Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is line product support both during and after standard working hours according to the published Standby Roster (application support). Good understanding of call centre environments and equipment. Good understanding
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership customer. Hours: Monday to Friday, 37.5 hours, 15:00 to 23:00, 60-minute lunch Working hours as such,
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
servers
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
REF NO: SS 31/24 NB: Expected to work irregular hours to meet branch requirements in different geographic
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Contact Garth Zoutendyk on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Reference: CTI003631-CAF-1 Calling All Code Wizards Join the C# Dream Team Hey there, you brilliant C#