websites Adhere to KPI structure Multi Skilled agent with outbound and inbound experience Ensuring that adaptability to different personality types 1 year call centre experience in the igaming sector .
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is Line Support Engineer to play a pivotal role in aiding their customers with their product support inquiries (application support). Good understanding of call centre environments and equipment. Good understanding
R34 000 – R45800 (CTC) p/m Benefits: Pension, medical aid, cell & internet allowance Type: Permanent
R25 000 – R33 000 (CTC) p/m Benefits: Pension, medical aid, cell & internet allowance Type: Permanent
engineering colleagues, vetting knowledge base articles to aid the teams and customers alike and providing email line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership
CTI003686-WDA-1 Listen up, Agents Our client is on the lookout for a seasoned agent with a proven track record reliability engineering practices You're not just an agent; you're leading a team with extensive leadership
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
Enjoy a hybrid work model with great benefits (medical aid, 21 days leave) Required Skills: UML Java: JDK
helpful Experience with SQL and scripting is a plus, aiding in support and primarily troubleshooting queries application unsuccessful.) Benefits: Provident fund Medical aid Subsidised Gym membership Subsidised home fibre
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will