Customer Care Mtn Or Vodacom Jobs in Cape Town
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Technical Support Engineer Cape Town
Jsm Business Services And Recruitment
Cape Town Region
a critical role in the operational success and customer satisfaction of the organization. This position position requires a unique blend of technical skills, customer service aptitude, and a collaborative spirit, Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with AI-powered management tools to proactively monitor customer systems, identifying potential issues before they ensure optimal system performance and security. -Customer Communication: Serve as a primary contact point
share this job on whatsappSoftware Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit everyone with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned
Mathematician Cape Town
ParvanaCape Town Region
accuracy, and document findings with meticulous care. Innovate tools for process efficiency, drawing
Technical Business Analyst Cape Town
Datafin It RecruitmentCape Town Region
cross-skilling in the team Provide support during high care and after a change has gone live. Work independently
Account Manager Cape Town
StartekCape Town Region
small and medium business. Proactive calling of customers to build loyalty and improve affinity towards portfolio of allocated customers and ensure planned regular contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers. Meet and exceed set revenue targets by cross in focus to the portfolio of customers. Ensure improvement of customers' experience, CLM and Net Promoter Maximize relationship building opportunities with customers and improve the image of the segment our client
Call Centre Agent - Cape Town
Tsogo SunKing William's Town
application. Provide support to customers via Live Chat and Emails Guide customers through the site and/or mobile offered Drive brand loyalty through a personalised customer experience Correctly escalate issues to internal welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises departments (e.g. trading; finance) to ensure customer queries are resolved Easily navigate through multiple strong, in-depth product knowledge of our products Customer focus and adaptability to different personality
It Help Desk Technician Cape Town
Global Talent Connect LtdCape Town Region
to provide technical support and assistance to customers, whether on the phone or in person. Respond to or in person. Inform customers about IT products and services. Walk customers step-by-step through the software. Follow up with customers to ensure satisfactory service. Communicate customer feedback to the appropriate
3rd Line Support Milnerton
The Support Force LtdMilnerton
knowledge base articles to aid the teams and customers alike and providing email and telephone based client base, resolving a wide range of technical customer issues and escalating support requests where necessary communicate clearly and regularly with both the customer and the account manager on progress made on issues raised. A passion for IT and providing outstanding customer service is essential. Providing 3rd line technical resolution of open calls and call actions across all customers. Take ownership of incidents assigned to you and
Network Security Engineer Cpt - Northern Suburbs NEW
DatacentrixSouth Africa
Certification Awareness to strict IT Policies. Customer Service and SLA Service Delivery Valid driver's Purpose of Role : Focuses on the maintenance of customer ICT networks as part of IT Managed Services offerings offerings provided to Datacentrix customers. Support functions extend from testing and troubleshooting
Product Technologist Cape Town
Freddy Hirsch Group LtdCape Town Region
you passionate about cutting-edge technology and customer service? Do you thrive in a dynamic, problem-solving Africa Serve as the technical liaison between customers and Freddy Hirsch Group (FHG), addressing and knowledge to customers to maximize their use of our products. Work closely with customers and Original continuously improve our product offerings based on customer feedback and industry trends. Demonstrate strong Collaborative Culture: A supportive team dedicated to customer success. Competitive Package: Attractive salary
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