in Cape Town: Exciting Opportunity as Head of Information Systems for Our Esteemed Client This role requires strategic perspective. Responsibilities: - Maintains information systems by planning, monitoring, and coordinating training to manage staff performance - Assesses information systems results by auditing their application disaster recovery and back-up procedures and information security and control structures - Maintain safe healthy working environment by ensuring that information systems staff complies with organizational policies
BCom (Information systems) degree or equivalent in the field of Information Technology, Information Systems with Finance master data objects (profit centre, cost centre, cost element, G/L account, asset master) and preparing and assisting in the preparation of individual work plans. Assist in business development General Reports to the Resource & Delivery director. Hybrid working arrangement. Travel will be required
you are consenting to the use of your personal information provided as part of your application and/or Recruitment responsible for directorate reporting. Support the management of corporate directorate and societal stakeholders improvement of Contract Management maturity in the directorate. Responsible for managing the full contract lifecycle related equipment within the Safety & Security Directorate. Adherence to records and administration management Engineering or other relevant to operations/directorate business area Five (5) years' relevant experience
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is product support inquiries, encompassing user assistance, configuration adjustments, troubleshooting, resolution for all assigned tickets including information gathering, troubleshooting, feedback, and updates of service requests for support by providing information to fulfil requests or enable resolution and having departments that meet the customers' expectations. Assists with the development of standards, and applies
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and a plus Excellent communication skills that will assist you in presenting concepts and ideas in a way that's teams including product development and the contact centre. A flexible approach as you'll be required to work
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational rotational shift work will be expected. DUTIES: Assist customers with technical software related queries Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
Requirements include a National Diploma in Information Technology, Microsoft Server Certification, and Qualifications Required: National Diploma in Information Technology or equivalent Degree/Diploma Microsoft 2016 and 2019) Backup and Recovery Internet Information Services (IIS) Nagios and Monitoring Linux (Ubuntu) Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
out of Cape Town but report to our Operations Director in the US. The focus of this role is driving operational
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and