a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager ensuring the efficient and effective delivery of services within a Data Centre environment. The position overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal implement service delivery strategies to meet business objectives. Monitor and manage service levels, ensuring
Our client is a leading international Internet Service Provider that offers amazing career opportunities
provider of permanent and temporary recruitment services to the South African, European and UK marketplace platform, focuses on leading functional and convenience food producers in Southern Africa. Their strategy emphasises experienced board of directors has over 100 years in the food and investment industry. What you will be doing:
passionate about cutting-edge technology and customer service? Do you thrive in a dynamic, problem-solving environment experience in a technical support role, preferably in the food processing or packaging industry. A MUST Strong
Private Cloud infrastructure service architecture, service design, service management, and configuration manage and mitigate risks related to IT assets and services, driving cost efficiencies, mobility, and productivity Cloud infrastructure, underpinning core technology services. Main Responsibilities: You will be part of a for a large UK-based client. Working with the Service Integrator, 3rd line Infrastructure support specialists security of services. Maintaining documentation quality standards. Working within a Service Management
to join our growing team and provide top-notch service to our customers telephonically, and through written Delivering high quality support for our products and services to customers and partners through swift availability customer accounts • Working on escalations within Service Level Agreements • Attend to technical and software Initial point of contact on product queries • Service excellence • Matric certificate and/or IT related
multi-tenant Cloud Platform as a Service (PaaS) solutions tailored to IT Service organizations, including ISVs company's mission is to simplify and streamline Cloud Services for end-user computing, applications, and communication virtual machines and a deep understanding of Azure services. Additionally, you will be involved in developing Cloud migrations for clients, leveraging Azure services. Tier 2 Support: Provide technical support to managers, to ensure the smooth operation of our Cloud services. Requirements: Expertise in Azure: In-depth knowledge
of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix customers. Support clients and client end-users in support of the Service Delivery Manager and Network Security Operations escalated incidents, problems and queries. Maintains service and quality levels according to of the company years' experience delivering Network Security Services in a customer environment. Excellent Communication
operational support to their growing Global Professional Services (PS) delivery team and leadership team across building its processes to scale. Professional Services Administration Maintenance of Resources General Resource allocation and assignments Professional Services Operations Timecard management Forecasting Billing operations experience, ideally in a Professional Services organization A passion for process improvement
Applications MVC WEB & WCF Services SQL Server Reporting Services Entity Framework MS SQL Server development AJAX Test Driven Development Reporting Services Crystal & SSRS Reports If you an enthusiastic