Identify situations necessitating escalation and adhere to proper escalation protocols. Ensure prompt closure notes on issue resolution back to the helpdesk. Adhere to established guidelines and procedures. Maintain Maintain cleanliness and organization in work areas. Adhere to appropriate customer-facing attire standards
implement solutions (new and existing) as well as adherence to agile software development process. Monitor software development life cycle and protocols adhered to. IT Degree/Diploma A relevant Post Grad qualification
variations and potential high risk areas in securing adherence to standards and procedures Recommending corrective users and management to ensure awareness and adherence to standards, procedures and quality control issues
designated area. Compliance and Standards: Ensure adherence to industry quality standards for production systems within the domain of responsibility. Process Adherence: Establish structured processes in line with global
area of operation for the purpose of monitoring adherence to internal and external requirements, including policies and procedure in all operational areas and adherence of service level agreements by the external service
potential deals. Governance and Risk Management Adhere to Group sales and pre-sales architect processes
Systematic and analytical approach to problem solving Adhere to and contribute to good programming standards
ESSENTIAL Ensures all project testing protocols are adhered to and works with the strategy team to investigate
technical solutions using the .NET stack while adhering to SOLID principles.
As a Senior
and integrity across the organisation Ensure adherence to data security and privacy regulations Share