installation. Provide effective remote and on-site IT assistance to end users. Ordering and managing printer toners
first line support and daily assistance of all IT related issues Assisting the Senior LAN Admin, System problem solving of user issues (Local and Remote) Assist Senior LAN Admin with maintaining Server room (Switches (Switches, Routers, Aircons and UPS) Assisting with uptime and monitoring of the IT infrastructure Occasionally Software - setup, repair, configure, troubleshoot Assisting with general tasks and administration of Ad-hoc calls assigned and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining
apply the Auths needed for each users function Assist with Training on the users - Implement change process table as per product shelf life and requirements Assist with physical stock prep and stock take on before go live Onsite support and set up of pick face Assist with onsite support after implementation and online comfortable. Daily controls - Review daily and assist users in closing cycles Inventory Reporting and
Customer Sales Support Assist Account Managers with new client lead sourcing. Assist Account Managers with support request. First line support is typical user assistance with the standard system(s) functionality. Support electronic media like email, skype, TeamViewer etc. Assist Account Managers with client request management
team. Daily standups and other agile ceremonies. Assist with breakdown of tasks from business requirements commitments. Document solutions Knowledge share Assist with the deployment and monitoring of the developed
customer-focused IT Support Technician to provide technical assistance and support to their clients. The ideal candidate permissions, and access controls in various systems. Assist with the setup and maintenance of AV equipment
Management. Assist in audit requirements and remediation for the IT Service Management processes. Assist in efforts Management. Assist in documenting the capacity and availability plans with IT Service Owners. Assist in the
Management. Assist in audit requirements and remediation for the IT Service Management processes. Assist in efforts Management. Assist in documenting the capacity and availability plans with IT Service Owners. Assist in the
the organization, employees, and customers. They assist users with installation, troubleshooting and diagnosing
Fulfil all project administration functions and assist with project management duties to ensure the smooth