Call Centre Matric No Experience Jobs in Johannesburg, Gauteng

E-commerce Experience Specialist

 Virago Recruitment Ltd

Johannesburg

Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, industry accepted customer experience metrics Relevant qualification or experience in Data Analytics/Process Analytics/Process management. 5 years' experience in Customer Service Experience in online customer journey mapping

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Voice Engineer Rosebank

 Reflex Solutions Ltd

Johannesburg

documentation and handover to maintenance / call centre and accepting handover from presales for new 2 years' experience in a voice engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications certifications and experience Solid networking knowledge - installation, configuration, and maintenance of and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links

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Data Center Engineer Jhb - Northern Suburbs

 Cletech Recruitment

North Johannesburg

Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Requirements: Bachelor's degree in Use - Tracker Proprietary Strong IT/Data centre skills/experience/background. Strong understanding of networking

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Field Support Engineer

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Electrical Engineer Sandton

 Headhunters

Sandton

company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their commercial experience with a Data Center Infrastructure skill set. At least 2 years' experience in BMS or 5 years' Design and Consulting experience with preferably Data Centre Infrastructure and ICT environment some of the in- solution offerings. Industry experience and certification preferably and certifications Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification

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Desktop Support Technician Waverley, City Of Johannesburg Metropolitan Municipality

 Vox Telecom

South Africa

escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma Engineer) (Current to within 18 months) 3 years' experience with exposure to IT systems in an environment

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Help Desk Support Randburg

 Humankind Group

Randburg

preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Mid-Level Support Engineer in a Call Centre environment dealing with international customers. Valid driver's own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support

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It Help Desk Technician Johannesburg

 Elite Search & Selection

Johannesburg

A leading and growing MSP with over 30 years' experience are looking for a IT Helpdesk Technician to join systems, process any follow up action, perform all call resolutions related to assigned areas and ensure Compliance with Requirements: Min 2 years Support Experience Server 2000, Server 2003, SBS Server up to Server Directory Exchange Server 2010/2013 (2016 advantage) Matric N and A Nice to have MCSE certified or MCIPT or

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Mcse Engineer Midrand

 Datacentrix

Midrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements desktop support experience is an advantage. 2 year previous IT Service Desk experience Excellent data analytical and troubleshooting skills Previous experience with a Service Desk Application Must show a good requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined

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Services Administrator Woodmead

 Reunert Limited

South Africa

responsibilities of the Nashua Service Operating Centre. Data analyst responsibilities include conducting exclude other duties as assigned. Minimum requirement Matric A , N certified (CompTIA) or equivalent Microsoft knowledge on FM Audit (ProAct) Knowledge and experience with proactive monitoring tools Must be able

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