manual data intervention, avoiding unnecessary data capture and/or work effort duplication, etc. Map customers'
manual data intervention, avoiding unnecessary data capture and/or work effort duplication, etc. The focus
pre-migration sheet (custom) • Project pre-migration data capturing • Project Migration audit (following day according Checklist delivery • Project Post-Migration data capturing and reporting • Client & co-ordinating
previous IT Service Desk experience Excellent data capture and typing skills Must be able to use all Microsoft
Digital Solutions First line of engagement via telephone and email. Deliver support to resolve various issues related to audio and visual solutions, account administration, suppliers, and general business. Resolve issues and attend to enquiries within given time frames Remotely troubleshoot audio an
updates Prepare weekend reports to ensure all data is captured accurately Create detailed monthly reports