client(s) with good customer service in all aspect of administration and delivery of service. 2) Account Development: with customers to clearly understand their needs, add value, provide support and excellent customer service internal departments to ensure the fulfilment of all customer requests. • Act as the client's representative demands are met with a focus on improving the customer experience. • Ensure the effective implementation Oversee relationship with service providers and partners and ensure all the services are delivered properly
equivalent Minimum of 15 years' experience in the services Industry Minimum of 10 years' facilities management record of excellent internal and external customer service Successful team builder with people management integrity, diligence, charisma, innovation and customer-service attitude and projects a professional appearance/demeanor appearance/demeanor to inspire confidence in our customers Plans and prioritizes operational demands, very Stakeholders. Continually focus on building strong customer relationship while ensuring resources are fully
equivalent Minimum of 15 years’ experience in the services Industry Minimum of 10 years’ facilities management record of excellent internal and external customer service Successful team builder with people management integrity, diligence, charisma, innovation and customer-service attitude and projects a professional appearance/demeanor appearance/demeanor to inspire confidence in our customers Plans and prioritizes operational demands, very Stakeholders. Continually focus on building strong customer relationship while ensuring resources are fully
equivalent Minimum of 15 years' experience in the services Industry Minimum of 10 years' facilities management record of excellent internal and external customer service Successful team builder with people management integrity, diligence, charisma, innovation and customer-service attitude and projects a professional appearance/demeanor appearance/demeanor to inspire confidence in our customers Plans and prioritizes operational demands, very Stakeholders. Continually focus on building strong customer relationship while ensuring resources are fully
stakeholders. CUSTOMER SERVICE & TCF Maintain as high level of service to customers (internal and external) according to the service standards as set by the company. Ensure all customers are treated fairly. which include Agile and Water Fall. Financial services industry knowledge and experience beneficial.
leveraging their technical expertise to identify customer needs, provide product demonstrations, presentations the Pinnacle value proposition message through customer engagement. The focus of the role will be AI solutions Vendor(s) at customer engagements and conferences. Attend meetings with sales team to identify customer pain Deliver vendor presentations and training to the customer landscape. Propose and professionally demonstrate (BOMs) based on customer requirements. Deploy and configure proposed solutions based on customer requirements
problem-solving skills. Time management and customer service skills. Tertiary IT hardware and software
do:
deployments of cloud configuration/s Automate cloud services Collaborate with Public Cloud Providers specifically integration and consumption of services Maintain and enhance cloud service offerings including portal and and catalogue items Ensure all service offerings integrate into ITSM processes (includes infrastructure maintain the stability and reliability of the cloud services Rightsized the infrastructure as and when required Responsibilities Continue Automation of cloud database services end to end Conduct logical deployments of cloud
exposure to projects within the Banking/Financial Services industry. We are specifically looking for people systems and business analysis) Must have financial services experience as a System Analyst specifically in solution covering the relevant services including API services/ batch services etc) Must be able to map out Intergrations from front end to back end - specify web services - look at error codes; exceptional handling, dataflow