to ensure maximum satisfaction for OBS customers Assist OBS team with analysis and improvement of customer Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, push notifications etc. Database management of Personal Identifiable Information (PII) Increase data collection
Qliksense or any related business intelligence tool experience for data analysis; Mathematical/ Statistical
join their team. The team require a first contact person who should ensure the smooth and trouble-free client display the necessary assistance, professionalism and expertise. A first contact person should show a willingness testing software. Responsibilities: Professional assistance of clients both via email and telephonically Need to adhere to predefined deadlines. Testing Experience (Desktop and Web-based) Requirements: Work shifts required Matric and some sort of testing of support experience Strong Communicator and display good written
Management Systems Previous experience working as the responsible person for a Quality or Health & & Safety Management System Experience working in a consulting firm Familiarity with various industries multiple client engagements simultaneously Proven experience in conducting internal audits for ISO 9001 and non-conformities Management System Implementation: Assist clients in developing and implementing effective follow up discussion internally and with clients Assist clients with completing any corrective action reports
for the Company, Resellers and their end users. Assists smaller resellers with implementation for their a resource and support to other team members. Assists and supports area personnel as needed. Keeps management related to work and given by an authorized person. PERSON SPECIFICATION Education/Certification Matric Microsoft Modern Works. Experience Required 3 or more years' related experience in Presales for Microsoft technical Knowledge and skill. Mature outgoing personality Excellent presentation skills Excellent training
technical experience in IT, with a proven track record in IT infrastructure. 5 years of experience in the culture of innovation and continuous improvement. Assisting with the development of comprehensive solution Taking users through a series of actions, either in-person or remotely to help set up systems or resolve issues Mentoring and supporting team members where possible Assist with the implementation of cybersecurity strategies fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields
customer-focused IT Support Technician to provide technical assistance and support to their clients. The ideal candidate user experience. Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot permissions, and access controls in various systems. Assist with the setup and maintenance of AV equipment company policies and security protocols. 2 years of experience as an IT Support Technician or similar role. concepts and troubleshooting (TCP/IP, DNS, DHCP). Experience with remote desktop applications and help desk
understanding of requirements and deliverables. Assist in the preparation and execution of test plans Computer Science, or a related field. Proven experience as a Business Analyst or similar role in the Certification is highly advantageous Preferred Experience: Experience with capital markets software, such as Familiarity with Agile/Scrum methodologies. BPM Experience is highly advantageous What We Offer: Competitive environment Please note that by submitting your personal information to Deka Minas you free-willingly issue
understanding of requirements and deliverables. Assist in the preparation and execution of test plans Computer Science, or a related field. Proven experience as a Business Analyst or similar role in the Certification is highly advantageous Preferred Experience: Experience with capital markets software, such as Familiarity with Agile/Scrum methodologies. BPM Experience is highly advantageous What We Offer: Competitive environment Please note that by submitting your personal information to Deka Minas you free-willingly issue
understanding of requirements and deliverables.
Preferred Experience:
What
Please note that by submitting your personal information to Deka Minas you free-willingly issue