BUSINESS UNIT: ICEBOLETHU SECURITY SERVICES ICEBOLETHU GROUP: HEAD OFFICE - DURBAN REFERENCE NUMBER: ISS/GSM/G/OPS220524 RELATED Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor dignified burial solutions. Icebolethu Security Services, a subsidiary Icebolethu Group is currently in in search of a General Manager: Security Services, the successful incumbent will be responsible for overseeing and leading teams. The General Manager: Security Services will collaborate with various internal and external
fully integrated end-to-end I T solutions and services. These offerings embrace a large platform of system partners. IT Sales (Office Bound) Technical Knowledge: Understanding of IT products, services, and solutions in a clear and understandable manner. Customer Focus : A customer-centric approach is vital. The sales clients or opportunities where IT products or services could be beneficial. This involves researching for the products or services offered. Client Relationship Management: And Customer Visits: Build and maintain
Engineer has come available at our client's head office in Kloof. The successful incumbent must be a full-stack new developments. Research into relevant subject areas to aid in developments and enhancements. Other administrative learning in relevant areas through available resources After hours support on critical services, at Management's
Our Client in the Office Automation industry has a vacancy for a MPS Consultant / Account Manager at at their Head Office based in Pinetown, Durban. This role will suit an energetic individual with excellent meets the needs of its clients and customers. They handle customer complaints, find solutions to their different solutions Liaising with internal Green Office departments to achieve and secure new MPS clients Management experience is essential and preferably with Office Automation/ICT industry experience Project management
Our Client in the Office Automation industry has a vacancy for a MPS Consultant / Account Manager at at their Head Office based in Pinetown, Durban. This role will suit an energetic individual with excellent meets the needs of its clients and customers. They handle customer complaints, find solutions to their different solutions Liaising with internal Green Office departments to achieve and secure new MPS clients Management experience is essential and preferably with Office Automation/ICT industry experience Project management
companies. Deliver operational reports by complying to service level agreements Reduce risk by ensuring accuracy utilize services like containers, serverless computing, microservices, and managed cloud services. Establishing private, and hybrid clouds, as well as various cloud services and technologies. Ability to design and implement cost-effectiveness. Strong technical background in areas such as networking, databases, and security, as experience with cloud platforms and services such as Amazon Web Services (AWS) and Microsoft Azure. Ability
Managed IT services company based in the US, seeks a Dynamics Sales/Customer Service CRM Technician Technical configuring and customizing the Customer Service and Sales modules is needed. Sales and Service Process Optimization: rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective Dynamics Solid experaince on the Sales and Customer service module. R48 000- 80 000 PM
technology leaders and customers. Demonstrate deep understanding of customer service, architecture and Contact needed to operate customer contact centres Demonstrate deep understanding of customer service methodologies methodologies and best practices for a service organization focusing on Contact Centre's and Contact Center key metrics Skills; defining performance standards and meeting service levels; manage resources. Leadership skills; ability Management; ability to balance internal vs external customer requirements Adaptability / Resilience with the
support experience in Retail, Warehousing, Back-Office Systems / ERP environments. Advance SQL knowledge minimum requirements. Passionate about excellent customer service delivery. Self-managed. Excellent organising
From tracking performance metrics to keeping our customer experience at its zenith, you'll be at the forefront from end users and management. Administer customer service duties such as quality analysis on call and Ensure correct entries are inserted into the IT Service Management Tool 4Me Technical Support and Escalations software and hardware used. Point of contact for customer complaints or escalations. Building on KMDB and Application Support statistics. Customer Centricity Feedback to customer on status of all unresolved escalated