conceptualise complex information, but also delve into the details when required Experience with ITIL Experience with Per hour negotiable on experience and ability. Contact Garth on garthze-merge.co.za or call him on 011
Engineer must analyse the reported fault and complete detailed diagnostics in an attempt to resolve the problem Line Support Engineers are required to document in detail the resolutions and fixes used in order to ensure First Line Support Engineer is the first level of contact for customers, Engineers must therefore be customer-focused answered within 30seconds Accountable for effective, detailed and accurate request capturing Accountable to classification matches the call description Ensure that a detailed activity history is entered into each call When
guides Collaborating with other IT staff and departments to ensure smooth functioning of IT services and
perspective. To operate as the internal point of contact between Azure Resellers and all internal teams maintain strong relationships with key partner contacts throughout his/her duration as an employee. Demonstrate partner meetings (in-person) Ability to work from home where applicable (remote network access). Office
moderately difficult assignments in the design, detailed configuration, integration and support of existing activities for processes. • Produce high level and detailed network design documentation. • Supports Engineers
identifying and managing risks arising from own department. Support standardised delivery processes. Improve actions through building trust and respect by department members, direct reports and managers. Ensure identifying and managing risks arising from own department. Support standardised delivery processes. Improve actions through building trust and respect by department members, direct reports and managers. Ensure
moderately difficult assignments in the design, detailed configuration, integration, and support of existing for processes.
Key Objectives: Serve as the primary point of contact for all security incidents, working with various two-factor authentication. Collaborate with other departments to ensure that security is considered in every
t.co.za or call 011 622 9526. If you are not contacted within 2 weeks of your application, please accept
per annum negotiable on experience and ability. Contact Garth on garthze-merge.co.za or call him on 011