PTA000209-CDW-1 Our Client is looking for a Operational/Training Manager, located in Sandton. Key Responsibilities: and effective manner. Training Administration: Develop and administer training programs for new hires and knowledge to excel in their roles. Create training materials, manuals, and resources to support ongoing learning and development initiatives. Coordinate training schedules and logistics, including classroom sessions best practices, and new technologies to enhance training content and methodologies. Requirements: Bachelor's
customer service, as well as product/technical training for new Lutron dealers. Co-ordination with the Lutron product line Development and maintenance of training documentation Efficient management of RMA processes based on the training that is provided by Lutron international. Confident approach to training of current
customer service, as well as product/technical training for new Lutron dealers. Co-ordination with the Lutron product line Development and maintenance of training documentation Efficient management of RMA processes based on the training that is provided by Lutron international. Confident approach to training of current
post-implementation phases. Change Management and Training: Support change management initiatives by assessing and end-users. Develop and deliver training materials, Conduct training sessions, Provide ongoing support
reports and customer service. Adhere to SLA's. Training and mentoring of staff. Customer queries, meetings
Vehicle management (rentals, inspections etc.) Training of field team technicians - when required Ensure with the Head of Customer Engagement to develop training material for field teams (interfacing with clients)
Manage development of ERP and BI Tool related training and implementation material Provide remote and support to Kerridge and Syspro users, and facilitate training to new and existing users Guide the team to document
Manage development of ERP and BI Tool related training and implementation material Provide remote and support to Kerridge and Syspro users, and facilitate training to new and existing users Guide the team to document
documentation and delivering customer and staff training where required Hybrid role – 50% office based customers' expectations. Deliver on promises Provide training to members of the team to maintain standards Ensure
with the Head of Customer Engagement to develop training material for field teams (interfacing with clients)