Call Centre%2cfnb Jobs in North Johannesburg
IT / Computing / Software
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- Permanent
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Electrical Engineer Sandton
Headhunters
Sandton
company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent
share this job on whatsappField Support Engineer X2
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer NEW
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Mcse Engineer Midrand NEW
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Technology Technician Midrand
American International School Of JohannesburgMidrand
accounted for. Keep the asset register up to date. Log calls with external providers where and when necessary technical support to the Theatre and Fine Arts Centre. Relocate, install, set up, and configure technology Manage support calls by providing continual feedback, timely resolution, and follow-up calls subsequent to
Solutions Architect Infrastructure Bryanston
Sabenza It RecruitmentBryanston
and Consulting experience with preferably Data Centre Infrastructure and ICT environment Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification
It Helpdesk Administrator Sandton
Resource AssociatesSandton
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically
Test Analyst Johannesburg North
Network ItNorth Johannesburg
accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating
Desktop Support Engineer Rivonia
Layla PlacementsRivonia
Respond and resolve support calls at customer's sites Responsible for calls via remote connection. Remote
Senior Travel Consultant Bryanston
Insphired Recruitment SolutionsBryanston
within the team. 99% of calls required to be answered. 95% adherence to Call SLA criteria. 95% attained
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