teams, including sales, installations, setup, and customer support, to address client needs and escalate Proven track record of delivering high-quality customer service and building positive client relationships Alfred PE to Graaff Reineit Package structure: Basic Care Allowance Advertising allowance Medical Aid (50/50)
Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications and of fibre and data infrastructure Understanding customer requirements Workstation setup. Update internal
Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications and of fibre and data infrastructure Understanding customer requirements Workstation setup. Update internal
technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
maintain the ITSM service desk platform FreshService Customize the ITSM tool to align with organizational processes provide expertise in the configuration and customization of ITSM modules as needed Define and review
maintain the ITSM service desk platform FreshService Customize the ITSM tool to align with organizational processes provide expertise in the configuration and customization of ITSM modules as needed Define and review
workshop repair calls. Service, maintain, and repair customer photocopier equipment in the field. Timeously communicate with the service controller regarding customers machines the status of the machine and any spare
users. Responsibilities: Develop, test, and deploy custom software applications using various programming