Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
/ N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Experience with Agile software development and call centre/logistics environments. Excellent communication
(application support). Good understanding of call centre environments and equipment. Good understanding
experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official