create analytical models Operational Support - provide support services and ensure server availability business by making use of a variety of methods to provide the best solutions based on the business need. equipment and standard software packages, while providing technical guidance as needed. Advanced MS Office Qlikview and QlikSense., Nprinting Data Management Provide technical guidance when required to acquire, organise Geo-Analytics. Business Requirements Analysis Provide technical guidance when required to analyse the
Evolve, Xperteck. Providing application support to users Answer, Identify issues and Provide suggestions and and long-term solutions To provide proactive support to internal staff, and external customers: Analyse cause of issues and appropriate corrective action Provide system knowledge and consultancy for divisional existing and newly developed functionality to provide suitable and up-to-date system support Maintain Ensure all critical services/systems are monitored Provide clear, professional, informative and appropriate
engine support
join their company. Purpose Of The Position: Providing administrative support to the aftersales & receive prompt and effective support. This includes providing technical support, answering client questions analyse problems, identify the root cause, and provide appropriate solutions to clients' issues. Have understanding of the company's products and services to provide appropriate solutions to clients' problems. Knowledge customers in a professional and courteous manner and provide prompt and effective support. Knowledge of aftersales
join their company. Purpose Of The Position: Providing administrative support to the aftersales & receive prompt and effective support. This includes providing technical support, answering client questions analyse problems, identify the root cause, and provide appropriate solutions to clients' issues. Have understanding of the company's products and services to provide appropriate solutions to clients' problems. Knowledge customers in a professional and courteous manner and provide prompt and effective support. Knowledge of aftersales
Identify opportunities to improve efficiency. Provide expertise in assessing the gap between the current initiatives that will improve business results. Provide value-added practice improvements, initiatives customers to ensure systems provided meet the long-term business strategies. o provide project level analysis with developers to implement the requirements, provide necessary guidance to testers during QA process modifications, enhancement and implementations. Provide advice to prevent and reduce financial wastage
solutions and business requirements o Interpret and provide input to translate complex business requirements peer review of team change requests submissions o Provide input to deployment plans based on designs Testing agreed SLA's o Provide input and guidance for development and technical support teams o Provide functional IT stakeholders o Provide system input to design of user training material o Provide operational support support to the business area o Provide knowledge transfer and support to team members o Collaborate with
solutions and business requirements o Interpret and provide input to translate complex business requirements peer review of team change requests submissions o Provide input to deployment plans based on designs Testing agreed SLA's o Provide input and guidance for development and technical support teams o Provide functional IT stakeholders o Provide system input to design of user training material o Provide operational support support to the business area o Provide knowledge transfer and support to team members o Collaborate with
Procedures and ensure that these are always adhered to. Provide excellent customer service by developing and maintaining and treating everyone with courtesy and care. Provide 1st line user support to customers for tickets suite of technologies to provide world-class service to fulfil this role. Provide 1st line product support broad range of service requests for support by providing information to fulfil requests or enable resolution ability to gather the necessary requirements to provide to other departments that meet the customers' expectations
the area of responsibility. Desktop Support To provide technical support on client specific software and directed by Network & Operations team. To provide first level support on Dial-up (RAS), VPN and 3G software. Ensure backups are running correctly. To provide first-level Network support. To attend to the IT cabling as needed. Server and PLC System Support To provide first-level support for all commercial and production checks on all relevant servers and devices To provide first-level support for the telecommunications