Junior Internet Helpdesk Support - Edgemead - R14 500 (Depending on experience) Do you have a minimum
Day-to-day/ongoing management and monitoring of helpdesk Manage and actively maintain IT service provider
installations. Fulfil assignments delegated by helpdesk technicians or senior technical personnel. Seek Transmit notes on issue resolution back to the helpdesk. Adhere to established guidelines and procedures
hardware and/or software issues recorded on the helpdesk including issues related to computers, monitors
ITIL-based MIS support process for users, covering helpdesk, ITSM ticketing, troubleshooting, log analysis
VMware Experience Microsoft 365 & SharePoint Admin Centre Email Migrations Networking Setup, Maintenance
MIS support processes, serving as the beacon for helpdesk support and troubleshooting. Keep the ship on
as a data analyst / BI analyst.
The
QUALIFICATION:- • Grade 12 minimum with tertiary education in Admin of Projects advantageous • SAP One experience –
Experience as a data analyst / BI analyst. Database admin experience a bonus. The Reference Number for this