Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
We are looking for a general IT/admin person to join our headoffice in Boksburg. We are specialists in telephone system for all branches Log calls to service providers for all the IT related issues Repair
leading Bank has an exciting opportunity available for a Solutions Architect within the insurance space looking for a Solutions Architect to join the Insurance team. As a Solutions Architect, you will be responsible the target state solution architecture within Insurance. To design a fit for purpose technology operating Architect (pre-sales advantageous) in the insurance or banking industry. Evidence of delivering Proof of incremental release philosophy and practice. Insurance, Banking and Finance experience Understand relational
calls to customers. Matric Non negotiable - Min 5 years' working experience in customer service/technical
purpose for the Customer Care Agent is for there to be a first line of support services, which involves tasks and responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality clients. You should also be able to deal with any customer complaints in a timely and effective manner, whilst clientele Handle general customer queries Diagnose and troubleshoot customer problems Resolve fundamental Training customers on company Products and Software Handle customer complaints. Reporting Customer issues
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - Overview: Our client is a corporate ridesharing service that provides highly competitive transport solutions and reliable transportation for employees. Their services include the analysis of crucial data indicators solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute
As the Project Manager for Operations in Fund Services, you will play a pivotal role in overseeing division-impacting Cape Town that services clients all over the world. They focus on providing a service that is both reliable
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and and delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Hardware Service Products and Solutions. Management of hardware service portfolio. Customer SLA management
enthusiast. Gijima is recruiting for a Regional Field Services Manager Requirements: Grade 12 B Com/Relevant Infrastructure Library) Responsibilities: Field Service Experience : Prior experience working in End User managing multiple service locations, coordinating resources, and ensuring consistent service delivery. Client clients, addressing their needs, and managing customer expectations. Technical Expertise : In-depth technical Experience in planning, executing, and managing field service projects, including resource allocation, scheduling