Handling incoming chats Make outbound calls Handle all inbound & outbound customer interactions Answer Perform installation and training on products Log all interactions on internal system Assist with merchant N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
and validation. Master Data Management Act as an agent for data governance policies and standards, and and support the various partners within the MD Centre of Excellence, external suppliers, and third parties retail with strong customer focus. Kindly note: All applications are to be submitted through the Careers the Distribution Centre (DC) or emailing applications directly. “Your application and all personal information
successful candidate will be responsible for testing all developmental tasks, following business requirements accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties retail with strong customer focus. Kindly note: All applications are to be submitted through the Careers the Distribution Centre (DC) or emailing applications directly. “Your application and all personal information
are met and the code base is sound. Ensure that all technical solutions that are rolled out consider and technically appropriate solution which covers all the agreed specified tasks and user objectives and change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks database. 5years' experience in PostgreSQL/MS SQL - all aspects. Advanced SQL skills and query writing skills
3 years’ experience as ICT Support/Service Desk agent Knowledge of Standard Operating Systems Experience
The role will assist the team with ensuring that all stock related movements are processed correctly. frequency on all system (all channel) alignment. Own virtual location management on SAP (all channels) Assist 1 comprehensive stock counts per quarter across all stores. Including reporting on stock lost per store/location discrepancies. Maintain system alignment by keeping track of all integrations relating to stock in and out of stores procedures for ensuring ongoing data integrity across all systems. Investigate and resolve any data variances