procedures and activities comply with all regulatory requirements and internal policies, procedures, guidelines awareness training and education for administrators, teachers, and staff, as well as create proper security needs and restrictions into technical control requirements and specifications, as well as generate metrics ensure that IT security measures are built into all internal, interfaced and 3rd party systems housing consistent application of policies and standards across all technology projects, systems, and services
best practice knowledge to administrators and teachers in accordance with the learning goals of the school Implement best-fit solutions to meet stakeholder requirements and contribute to region process enhancements and Cybersecurity Desirable: CompTIA Security Required Skills and Experience At least five (5) years resource needs to meet established objectives. Manage all licensing exposure within the networking, voice, concentrating on all aspects of network infrastructure (LAN/WLAN/Mesh/WAN) Manage all risks relating to
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and Automation infrastructure performs at always required levels in the area of responsibility. Desktop client specific software and hardware. To perform required Preventative Maintenance tasks. To deploy and VPN and 3G. To ensure all software onsite is licensed and report any and all abnormalities including maintenance. To ensure the neatness and tidiness of all network cabinets and install/replace network cabling System Support To provide first-level support for all commercial and production systems. To assist in the
perform special investigation base on customer requirements. • Technical training and support of customers compiled according to client requirements. Testing : • Release note of all changes, new functions and bugs • Request ticket updated according to status. • All relevant code for specific patch/release/hot fix Audits planned and performed based on customer requirements. • Feedback on findings provided to client. investigations planned and performed based on customer requirements. • Feedback on findings provided to client.
assistance for all users, nationally. Troubleshooting and repairing of faulty solutions Management of all Boardrooms monitoring of Proof of Concept deployments All reporting required Responding to calls logged by users Providing remote/telephonic support Review, understand and enforce all policies and procedures outlined in the company`s company`s Health and safety policy MANDOTARY SKILLS REQUIREMENTS Grade 12 certificate Skype for Business implementation record. References of implementations will be required. Must have necessary knowledge of network and
computers and all other IT related peripherals within the Business Unit and the resolution of all IT faults strategy. MAIN RESPONSIBILITIES Timeous resolution of all IT related faults logged at the Helpdesk. Investigate faults logged on helpdesk. Service and maintenance of all computers (production and office) at the Business inspection on all IT Infrastructure. Implementation of Anti-virus software and other packages as required. Ensure update IT support documentation. Perform standby for all IT related faults after normal business hours with
definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Project kick-off: For each project, identifies all technical and engineering client/site responsibilities matters, milestones and all client dependencies. Project lifespan: Ensure that all their projects are delivered milestones and invoices etc. Tracks and drives all the required dependencies and actions with the client. documentation (progress reports) updates. Identifies all tasks necessary from internal teams (Product design
Department. • Arrange and scheduling meetings for all technicians and updating them on any changes or appointments as per request. • Assist and provide feedback on all customer care requests and referring technical questions Responsible for timely and effective response to all client interactions, request, and queries. • Provide assistance with any support and administration duties required by Technicians and customers. • Providing technical location validated and sent to management highlighting all issues for investigation and resolution. • To provide