To assist with maintaining and supporting the IT and CRM systems for the company and ensure optimal functioning Provide internal technical support and occasional client-facing support as well. Minimum Requirements: hardware and software • Supporting standard end user applications • Supporting printers and print services services (i.e. DNS, SMTP, DHCP, etc.) • Cloud Service Support • Ability to perform basic repairs on laptops, Office 2010 - 2016, 365 • Mac OS • Remote Desktop Support • Networking diagnostics • Wired and Wireless Networking
Onsite Support Technician to join their branch in Sandton, Johannesburg. JOB DESCRIPTION: To support ESSN products to existing and potential clients. To support SLAs to existing and potential clients. MAIN DUTIES RESPONSIBILITIES: Provide telephone, face to face and online support to the client Client liaison and communication
Providing 2nd line application support for internal Tracker customers. Keep track of issues raised and RESPONSIBILITES: Will be part of a dynamic Application Support team of self-motivated individuals. Ensure that Application Support scope to the Development Support Team when needed per the “Development Support Ticket follow-ups on tickets escalated to the ‘Development Support Team” until resolution SQL query writing for incident knowledge and expertise with other Application Support Analysts & Service Desk Team to enhance the
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time your knowledge, investigative and problem solving support skills To keep customers regularly updated through issues To maintain an up-to-date knowledge of supported applications and development • Bachelor's Degree with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
Reference: JHB000957-DS-6 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications:
strong technical ICT Support Technician, whose primary role will be to provide support for personnel and addressing & FW rules. DUTIES: Provide technical support to in-person, telephone and email requests from software and associated peripherals. Technical support includes software troubleshooting, hardware troubleshooting tickets within the IT Support Ticket system utility for the purpose of tracking open support issues. This includes documenting the progress and outcome of high-impact Support calls and contributing to the root cause analysis
an Application Support Agent available within their Managed Service and Software Support Department at requirements: 1 years of software and hardware support experience. CompTIA A (or equivalent) CompTIA N in a support environment, incident handling, etc Duties are, but not limited to: Assist the Support team escalated product problems. Providing monitoring / support / investigation / maintenance on deployed devices valid driver's licence and own transport. Help Support team and Installation Technicians troubleshoot
Join our client in a versatile team as an IT Support Technician You will be at the forefront of providing providing effective and efficient technical support to both internal and external end-users. Your responsibilities from diverse backgrounds, providing an excellent support system for professional development. They prioritise industry advancements. If you're passionate about IT support, troubleshooting, innovation, and making a meaningful career in IT. Technical Support Provide timely and effective technical support to end-users, resolving
delivery schedules, and any additional services or support offered. Negotiation and Closing Deals : Negotiate technologies for tracking and monitoring cargo. Technical Support and Troubleshooting • Help Desk Management: Ability solutions Network – Cabling, switches, routers Desktop support – General IT related issues Grade 12 Comptia A Previous experience in Customer Service, Technical Support beneficial Hands on experience with CRM software
The purpose of the position is to improve and support products within Video Solutions in Cartrack. The locally and internationally - development, sales and support to ensure the current products function as expected local and international suppliers to integrate, support and improve existing products. New products will products Follow documentation best practice Global Support Assist with rollout of new video products globally global teams to allow them to fully utilize and support clients on the Video products. Assist staff with