Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum Centre or Customer Support Management role Extensive experience in managing a team within a call center support environment. Experience in overseeing 24/7 operations is highly desirable Strong ability to interpret Keen eye for identifying trends, anomalies, and areas for improvement. Excellent ability to prepare detailed
Experience : At least 5 years' experience in operations management in the fintech industry or mobile banking the smooth operation of our banking and mobile platforms. Responsibilities include managing day-to-day day-to-day operations, optimizing business processes, and leveraging data insights and analytics to enhance performance Power BI). Excellent organizational and project management abilities, with a keen eye for detail and a proactive problem-solving. Deep understanding of banking operations, regulatory requirements, and compliance standards
currently seeking the proffesional services of a Security Manager to join their team ROLES AND RESPONSIBILITIES potential losses Ensure effective deployment, management and utilization of security systems and technology legislation/policies/procedures Experienced in managing security on a mine Comprehensive understanding
offering high-quality products and exceptional service to customers In the Railway, Mining, and Military candidate who is competent in both Linux and Windows operating systems and has a passion for problem-solving Must be competent in both Linux and Windows operating systems. Programming skills in C++ or Python Experience
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum Centre or Customer Support Management role Extensive experience in managing a team within a call center support environment. Experience in overseeing 24/7 operations is highly desirable Strong ability to interpret Keen eye for identifying trends, anomalies, and areas for improvement. Excellent ability to prepare detailed
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic team experience in service delivery, incident, and problem management, change management, event management, request request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the the ITSM service desk platform FreshService Customize the ITSM tool to align with organizational processes workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
Industry requires a Technical Manager to manage their technical department Manage Technical department and customer services, this includes counter support, telephonic support, site support and repairs. Manage operational Design of security systems and solution testing Manage training academy Training of installers and end-users end-users Min. 10 years exp as a Tech Service Manager Must have security product knowledge and design of
You will manage the technical department, training academy and ensure the correct level of product knowledge the MD and Owner of the company Summary of your areas of responsibility: Technical Department Training and Solutions Detail on areas of responsibility: Technical Department Manage Technical Department Ensure Solution Testing Internal Systems Support Manage operational availability of all internal systems Internal Alarms, Solar Backup Power Systems Training Academy Manage Training Academy Maintain SAQA and SASSETA standards
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service demands, a good service desk manager must have: The ability to build a cohesive team and to manage people effectively understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including the
Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Financial services /OR Healthcare Industries or other financial services Must have Project Managing working Software solutions and in SDLC and Agile Project Management businesses processes Experience gained in travelling to deployments to external client environment. Manage IT Software deployments Hotfixes, patches, release