database or voice specific application servers (ie. Asterisk, QueueMetrics, ViciDial). Required: • Any form form low level Asterisk certification. Advantageous: • DCAA (Digium Certified Asterisk Administrator) administration and Asterisk telephony environment. • Basic knowledge of Asterisk. • Basic knowledge of
of these systems, which are based on Avaya and Asterisk products (but are not limited to). The candidate
Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous, not required Asterix - Advantageous