Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
DEVELOPER (OFFICE BASED) Employer Description Sage BP Job Description Proficiency in programming languages
CONSULTANT (Office Based) Employer Description SAGE BP Job Description Delivery of high-quality support
asset master). Working knowledge of material and BP objects. SAP qualification / certification (advantageous)
multiple platforms, inclusive of other MD objects (BP hierarchies, valuation classes, account assignment the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications
you’ll do:
you’ll do:
you’ll do:
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target