websites Adhere to KPI structure Multi Skilled agent with outbound and inbound experience Ensuring that adaptability to different personality types 1 year call centre experience in the igaming sector .
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases
company has an opportunity for an Application Support Agent available within their Managed Service and Software
schedule content on media players. Conduct courtesy calls to customers. Matric Non negotiable - Min 5 years'
servers
Town
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership Working. working for our US customer. Hours: Monday to Friday, 37.5 hours, 15:00 to 23:00, 60-minute lunch