adaptability to different personality types 1 year call centre experience in the igaming sector .
QA Software Tester (Half Day) - Remote Technology Company located in Brackenfell, Protea Hoogte This
As a QA member you will play a crucial role in ensuring changes made to our client's applications function ● Contribute to the continuous improvement of our QA processes and methodologies. ● Perform manual testing
QA Software Tester (Half Day) - Remote Technology Company located in Brackenfell, Protea Hoogte This
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
mentoring other team members as the next Software QA sought by a leading eCommerce platform. The role understanding of testing concepts and the role of a QA in Scrum. You will also require SQL, OS, VM and software Understanding of testing concepts and the role of a QA in Scrum. ATTRIBUTES: Excellent written and spoken
recruiting for the position of Intermediate & Senior QA Analyst (Software). The purpose of the role is to execute comprehensive testing activities within the QA Team and software development lifecycle. This includes important is their role in coaching and mentoring the QA team, fostering a culture of continuous improvement Strong mentoring abilities to guide and develop the QA team. R35 000.00 - R45 000.00 negotiable
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links