has an opportunity for a Managed Services Manager available within their Managed Service and Software Support Centre or Customer Support Management role Extensive experience in managing a team within a call center and software. Basic understanding of IT service management principles (ITIL certification is a plus). Duties high levels of customer satisfaction. Schedule and manage staff to maintain 24/7 coverage. Implement and effectively with customers, team members, and senior management. Collaborate with other departments to ensure
Systems: IT Project Manager Responsibilities: Responsible for running day-to-day management of projects through-out support business goals in collaboration with senior management and stakeholders Develop full-scale End to End members to support Project Management mandate, Formulate Project Management Policies and practices to undertaken To manage and give direction to the team processes. Prepare budgets and manage costs of projects needed to achieve project goals Set and continually manage project expectations with team members and other
Xcede Product Manager - Marketing This role can be based in Cape Town or if you are interested in relocating currently on the hunt for a Mid-Senior Product manager to join a leader in innovation and technology and
Xcede Root Cause Manager Our Client is looking for a Root Cause Manager to do problem resolution and years) technical, operations, risk and business management experience in complex large technology environments environments Application Performance Management capabilities Emergent IT and Infrastructure trends, notably
Consumables seeks an experienced IT Manager to oversee and manage all aspects of IT for the Joburg division solutions to support business objectives, and managing IT projects. The successful candidate will demonstrate in IT Management roles, preferably in the Trading or Financial Services industry & managing enterprise trading platforms. DUTIES: IT Infrastructure Management and End User Support – Oversee the design, implementation business operations and compliance requirements. Manage relationships with third-party vendors and service
into the formalisation for the divisional budget. Manage allocated team budget by tracking costs and reviewing and quality assurance to the website team. Risk Management Act as the departmental data champion in line champion to deliver on the JSE enterprise risk management framework. Ensure that the team risk register proactively identified, assessed and appropriately managed within the JSE Group's risk appetite. Coordinate implementation, maintenance and reporting on risk management. Actively seek support and where necessary escalate
into the formalisation for the divisional budget. Manage allocated team budget by tracking costs and reviewing and quality assurance to the website team. Risk Management Act as the departmental data champion in line champion to deliver on the JSE enterprise risk management framework. Ensure that the team risk register proactively identified, assessed and appropriately managed within the JSE Group's risk appetite. Coordinate implementation, maintenance and reporting on risk management. Actively seek support and where necessary escalate
requires Project Manager to be based in Mokopane / Limpopo with; Degree in Project Management PMI Certification years previous working experience as a Project Management in the Mining industry Valid driver's license Medically fit Strong work ethic Degree in Project Management PMI Certification (CAPM, PMP) Technical knowledge years previous working experience as a Project Management in the Mining industry Valid driver's license
responsibilities include, but are not limited to: Management Manage multiple projects across Fund Operations from implementation support. Employing governance measures, manage resources, delivery against plan and key stakeholder issues and risks throughout the project lifecycle. Manage interdependencies across projects, whether assigned assigned to your portfolio or other Project Managers. Documentation and analysis Produce detailed process Minimum of 2 years proven experience as a Project Manager and prior experience as a Business Analyst in the
equivalent experience Certification in Agile Project Management or Coaching (eg. PMI-ACP, Certified ScrumMaster Project Management Professional (PMP) advantageous 5 years experience in either Project Management, Agile Predictive methodologies Experience with Project Management Principles Responsibilities: Facilitate Agile collaboration, communication and workflow management Risk Management: Identify, assess, and mitigate risks Develop a deep understanding of the workflow management tools that we use at the organization and use