websites Adhere to KPI structure Multi Skilled agent with outbound and inbound experience Ensuring that adaptability to different personality types 1 year call centre experience in the igaming sector .
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases automatically mean that a successful candidate can claim an offer for the maximum advertised salary. It is
company has an opportunity for an Application Support Agent available within their Managed Service and Software
schedule content on media players. Conduct courtesy calls to customers. Matric Non negotiable - Min 5 years'
Purpose of the role The agent in this role is responsible for attending to any/all client queries and covers client and hosted devices and services, Data Centre hosted services, MPLS Networks, on premise VoIP clear technical information to Service desk or call out agent when assisting with errors on site •Maintain supporting processes •Maintenance of system for call management, call recordings management and integrated applications VoIP issues •Understanding of IP PBX configuration, call routing and translations and SIP trunk implementations
specifically golf. The purpose for the Customer Care Agent is for there to be a first line of support services responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality and patiently
specifically golf. The purpose for the Customer Care Agent is for there to be a first line of support services responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality and patiently