application queries Assist with general product queries Contact customers to provide installation and training
Reference: JHB001342-YK-1 Brief Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department in their Johannesburg Head Office. This position is responsible for the design, implementation, maintenance, and optimization of data centre infrastructure
To provide leadership and day-to-day management for key aspects of the work of the Outbound Department. Ensure SQCCS requirements are met and monitored Ensure steps 5 – 7 are implemented and monitored Ensure that the clients Way is implemented Drive Continuous improvement through problem solving m
delivery • General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. • Tasks
understanding of customer service, architecture and Contact Center platforms, tools and technologies. Demonstrate other technologies needed to operate customer contact centres Demonstrate deep understanding of customer focusing on Contact Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center All round understanding of inbound and outbound contact centres & the various data and dialling regulations large scale corporate Contact Center applications. Recent Genesys Contact Center product experience and
Executive to join our dynamic debt collections contact center. The BI Executive will play a crucial role business contexts. - A solid understanding of contact center processes and technology would be an added business contexts. - A solid understanding of contact center processes and technology would be an added
communications platforms, collaboration tools, and contact center solutions. Responsibilities: Execute fundamental apply today Only shortlisted candidates will be contacted.
tools, and contact center solutions. Apply today. Only shortlisted candidates will be contacted.
and the administration of key Microsoft System Center products to ensure a secure and efficient computing System Center Configuration Manager (SCCM) for software deployment and updates. Manage System Center Service problem management. Support and Maintain System Center Operations Manager (SCOM) for proactive monitoring experience in System Center Configuration Manager. At least 3 years' experience in System Center Service Manager Manager. At least 3 years' experience in System Center Operations Manager. At least 3 years' experience in
and the administration of key Microsoft System Center products to ensure a secure and efficient computing System Center Configuration Manager (SCCM) for software deployment and updates. Manage System Center Service problem management. Support and Maintain System Center Operations Manager (SCOM) for proactive monitoring experience in System Center Configuration Manager. At least 3 years' experience in System Center Service Manager Manager. At least 3 years' experience in System Center Operations Manager. At least 3 years' experience in