client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). other related duties and participate in special Service Management projects as assigned. Collaborate with
technical department, training academy and ensure the correct level of product knowledge and solutions, will work experience as Tech Service Manager Management experience of Technical Services Management experience
problems, correcting actions and by improving team results. Deliver best practice services, and meet business IT collaboration. Monitor and manage client, service providers, partners and other stakeholder expectations year are achieved within planned budget. Deliver services to stakeholders by meeting and exceeding client and results are improved. Deliver a world-class service by ensuring a client centric culture. Identify addressing capacity gaps. Optimist efficiency and embed correct values by ensuring direct reports understand and
multi-tenant Cloud Platform as a Service (PaaS) solutions tailored to IT Service organizations, including ISVs company's mission is to simplify and streamline Cloud Services for end-user computing, applications, and communication virtual machines and a deep understanding of Azure services. Additionally, you will be involved in developing Cloud migrations for clients, leveraging Azure services. Tier 2 Support: Provide technical support to managers, to ensure the smooth operation of our Cloud services. Requirements: Expertise in Azure: In-depth knowledge
Reference: HTJ001053-MP-1 System Administrator Push your career forward First point of contact for user incidents and requests Managing tickets via ITSM platform Provide IT support to all users within the business User setup and configuration Workstation setup and deployment Ensure that user data ba
Reference: CPT005226-KJ-1 Software Architect/ Team Lead/ Manager A leadership team that values autonomy Our Client, is looking for a Software Architect to Manage and Develop a dynamic team of Full Stack and Mobile Developers. The successful candidate will be working in a dynamic and constantly evolv
Southern Africa, Deloitte & Touche is the member firm of Deloitte Touche Tohmatsu, and services are provided professional services firms, providing audit, tax, consulting, and financial advisory services through nearly partners/directors and staff in more than 16 offices in Southern Africa. Deloitte is running with a client project, and
the provision of a digitally enabled technology service as a group COE, drive business and transformation operate the various technology platforms and shared services, ensure Cyber and Information Security resilience
Managed IT services company based in the US, seeks a Dynamics Sales/Customer Service CRM Technician Technical customizing the Customer Service and Sales modules is needed. Sales and Service Process Optimization: Familiarity rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving Dynamics Solid experaince on the Sales and Customer service module. R48 000- 80 000 PM
different systems. Also, to be able to spec the correct systems and devices with accurate calculations and reports on the systems Ensure the service providers Service level agreements are managed according terms and conditions that were agreed on Customer Service Management Liaise with tenants and resolve building