company based in the US, seeks a Dynamics Sales/Customer Service CRM Technician Technical Proficiency: A solid Proficiency in configuring and customizing the Customer Service and Sales modules is needed. Sales and Service sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving Skills: Dynamics Solid experaince on the Sales and Customer service module. R48 000- 80 000 PM
customers. Demonstrate deep understanding of customer service, architecture and Contact Center platforms centres Demonstrate deep understanding of customer service methodologies and best practices for a service with the ability to manage under pressure Customer Service orientated. Effective decision making skills
Management: Ensure customer satisfaction through efficient parts availability, delivery service, and resolution and personnel management skills. • Strong customer service orientation and interpersonal abilities,organizational
Management: Ensure customer satisfaction through efficient parts availability, delivery service, and resolution and personnel management skills. • Strong customer service orientation and interpersonal abilities,organizational
services to customers focusing on Cloud technologies Work with incident management, service desk, other team member identifying and contributing to customer service improvement suggestions, initiatives and solution
services to customers focusing on Cloud technologies Work with incident management, service desk, other team member identifying and contributing to customer service improvement suggestions, initiatives and solution
requirement.
projects and update Installations Plan. Manager customer services issues related to Installations. Various Administrative
addressing concerns, and providing excellent customer service. Regular communication is essential to keep 3-5 years' experience Previous experience in Customer Service, Technical Support beneficial Hands on experience
professional reputation by providing superior customer service. Assumes responsibility for establishing and