Reference: JHB000987-DS-1 Role: IT Helpdesk Technician Location: Fourways. Johannesburg Company: A leading and growing MSP with over 30 years' experience are looking for a IT Helpdesk Technician to join their dynamic and friendly team. Provide 24x7 support and maintenance Microsoft Servers environme
Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing
step-by-step through the problem-solving process. Help with troubleshooting hardware and software. Follow
Corruseal Corrugated Western Cape is seeking to recruit an IT Helpdesk Technician who will provide support and maintenance of the, LAN, wireless network, servers, computers and all other IT related peripherals within the Business Unit and the resolution of all IT faults logged with the helpdesk. Ass
processes Administrative Process Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients
activities/projects proactively share knowledge help during times of leave/absence Leading by example ensuring quality levels are maintained Be curious to change, evolve and develop in ways that help us better
hard working. Location : KZN Midlands Salary : Entry level with the potential for this to increase within
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments IT needs are met. REQUIREMENTS Grade 12 or NQF level 4 National Certificate in Information Technology is also required. It is also vital that service desk analysts possess competency in call centre management
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments IT needs are met. REQUIREMENTS Grade 12 or NQF level 4 National Certificate in Information Technology is also required. It is also vital that service desk analysts possess competency in call centre management
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction of service desk and to advocate for necessary resources, support, and appreciation for the service desk. A complete