leading digital marketing agency specializing in inbound marketing, content strategy, and website development
structure Multi Skilled agent with outbound and inbound experience Ensuring that clients' needs and requirements
unified comm environments, particularly those with inbound or outbound call centres. As a member of the Unified
applicable) GRIT (Goods Receipt & Steering Inbound Traffic) PKT Mexico Start-up ESSENTIAL SKILLS REQUIREMENTS:
email and WhatsApp requests and queries in an inbound call centre environment, maintaining standards
email and WhatsApp requests and queries in an inbound call centre environment, maintaining standards
incoming chats Make outbound calls Handle all inbound & outbound customer interactions Answer incoming
the capturing of customer requests from varied inbound sources into the company's Call Management System
frequent dialler issues. All round understanding of inbound and outbound contact centres & the various