Inbound Call Centre Mtn Jobs in South Africa
IT / Computing / Software
- E-merge It Recruitment (56)
- Hi-tech Recruitment - Cape Town (15)
- Network It (8)
- Datafin It Recruitment (7)
- Communicate It (6)
- Jordan Human Resource (6)
- Datacentrix (5)
- Job Crystal (4)
- Adapt It Ltd (3)
- Headhunters (3)
- Permanent
- Last 7 days (57)
- Last 3 days (11)
Call Centre Agent - Cape Town
Tsogo Sun
King William's Town
structure Multi Skilled agent with outbound and inbound experience Ensuring that clients' needs and requirements adaptability to different personality types 1 year call centre experience in the igaming sector .
share this job on whatsappContact Centre Agent Alberton
Altron FintechAlberton
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
It Service Desk Analyst
Job CrystalGauteng
and WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
It Service Desk Analyst Gauteng
Job CrystalGauteng
and WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
Managed Services Manager
Handpicked RecruitmentSouth Africa
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Services Manager Tshwane (pretoria)
Handpicked RecruitmentSouth Africa
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Engineer Cape Town
Talent SauceCape Town Region
environments, particularly those with inbound or outbound call centres. As a member of the Unified Comms
Voice Engineer Rosebank
Reflex Solutions LtdJohannesburg
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
Lead Solution Architect Umhlanga
CareerboxUmhlanga Rocks
technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation issues. All round understanding of inbound and outbound contact centres & the various data and dialling technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience
Mcse Engineer Midrand
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements customer requests from varied inbound sources into the company's Call Management System. Required to can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
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