People Support Systems Administrator - Western Cape A dynamic, vibrant and growing cosmetics business looking for a Systems Administrator to join their People Support team in Bellville, Cape Town. The main role system performance, ensuring data accuracy, and supporting PS processes through effective system configuration Administration Certification in Certified Payroll Professional (CPP) (Ideal) HRIS certification (Ideal) Minimum behaviours to better manage self and support team goals Technical/Service excellence – consistently deliver
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and role involves managing and growing the customer service team, improving efficiencies, and optimizing processes experience managing a customer service team that utilizes various support channels (predominantly messaging)
Service Technician (Office Automation), Amajuba - Newcastle, Drakensberg. Company Name: The Recruitment Area: Newcastle. Industry: Office Automation / ICT Services. Salary: Market related TCTC available/negotiable as possible. An opportunity for an experienced Service Technician (Office Automation) is required for Duties & Responsibilities: Install, repair and service company equipment in the field. Logistical and line with company standards. Reporting to the Service Supervisor of problems, work commitments, technical
Product & Support Developer (Python)
Johannesburg (Hybrid)
To assist with maintaining and supporting the IT and CRM systems for the company and ensure optimal functioning functioning of such services, with appropriate maintenance and data analytics on performance and use Provide internal technical support and occasional client-facing support as well. Minimum Requirements: software • Supporting standard end user applications • Supporting printers and print services • Working knowledge of network services (i.e. DNS, SMTP, DHCP, etc.) • Cloud Service Support • Ability to perform
Cape Town offering Managed IT Services. They are looking for an Onsite Support Technician to join their branch in Sandton, Johannesburg. JOB DESCRIPTION: To support ESSN Enterprise software, servers, storage and products to existing and potential clients. To support SLAs to existing and potential clients. MAIN DUTIES RESPONSIBILITIES: Provide telephone, face to face and online support to the client Client liaison and communication requirements within the agreed SLAs Provide customer service and manage accounts to retain a long term business
Providing 2nd line application support for internal Tracker customers. Keep track of issues raised and RESPONSIBILITES: Will be part of a dynamic Application Support team of self-motivated individuals. Ensure that Application Support scope to the Development Support Team when needed per the “Development Support Ticket follow-ups on tickets escalated to the ‘Development Support Team” until resolution SQL query writing for incident Application Support Analysts & Service Desk Team to enhance the quality of customer service and applications
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time your knowledge, investigative and problem solving support skills To keep customers regularly updated through issues To maintain an up-to-date knowledge of supported applications and development • Bachelor's Degree with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
Reference: JHB000957-DS-6 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications:
strong technical ICT Support Technician, whose primary role will be to provide support for personnel and related work equipment and services and other ICT infrastructure services of the company during office addressing & FW rules. DUTIES: Provide technical support to in-person, telephone and email requests from software and associated peripherals. Technical support includes software troubleshooting, hardware troubleshooting tickets within the IT Support Ticket system utility for the purpose of tracking open support issues. This includes