Reference: PTA000052-MG-1 Benefits included: Group life, funeral, education and disability cover Cost Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum Centre or Customer Support Management role Extensive experience in managing a team within a call center technologies and software. Basic understanding of IT service management principles (ITIL certification is a plus)
Reference: PTA000052-MG-1 Benefits included: Group life, funeral, education and disability cover Cost Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum Centre or Customer Support Management role Extensive experience in managing a team within a call center technologies and software. Basic understanding of IT service management principles (ITIL certification is a plus)
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic team experience in service delivery, incident, and problem management, change management, event management, request request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the the ITSM service desk platform FreshService Customize the ITSM tool to align with organizational processes workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
CET004020-DE-1 Wholesale and distribution company in the Security Industry requires a Technical Manager to manage technical department Manage Technical department and ensure high level of customer services, this includes telephonic support, site support and repairs. Manage operational availability of all internal systems Design of security systems and solution testing Manage training academy Training of installers and end-users end-users Min. 10 years exp as a Tech Service Manager Must have security product knowledge and design of
You will manage the technical department, training academy and ensure the correct level of product knowledge on areas of responsibility: Technical Department Manage Technical Department Ensure high level of support R&D Solution Testing Internal Systems Support Manage operational availability of all internal systems Alarms, Solar Backup Power Systems Training Academy Manage Training Academy Maintain SAQA and SASSETA standards business management and administration Experience required: Management of Technical Services Management of
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service demands, a good service desk manager must have: The ability to build a cohesive team and to manage people effectively understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including the
External Client Service Account Manager – Gauteng Permanent position Matric certificate/ Grade 12 BCom qualification working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Financial services /OR Healthcare Industries or other financial services Must have Project Managing working Software solutions and in SDLC and Agile Project Management businesses processes Experience gained in travelling to deployments to external client environment. Manage IT Software deployments Hotfixes, patches, release
BUSINESS UNIT: ICEBOLETHU SECURITY SERVICES ICEBOLETHU GROUP: HEAD OFFICE - DURBAN REFERENCE NUMBER: Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa's Security Services, a subsidiary Icebolethu Group is currently in search of a General Manager: Security Security Services, the successful incumbent will be responsible for overseeing and managing all security-related security management, policy development, and leading teams. The General Manager: Security Services will collaborate
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions develop customised solutions. The Senior Transitions Manager will take over transitions of specific client engagements users, senior management, and IT personnel; Lead client engagements to ensure consistent service delivery; Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning
is looking to employ a Regional Sales Manager – Managed Service. To create, develop and maintain customer sell and promote the Company's products and services, and manage customer accounts in the defined geographical Internal Supplier Relationship Management Channel Partnership Management MINIMUM REQUIREMENTS: Bachelor's banking solutions, third party processing, managed service solutions, communications, payment switching presentation, email and Customer Relationship Management packages such as Sales Force Dot Com. Knowledge