Retail Channel Customer Manager Jobs in South Africa
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Customer Success Operations Parktown
The Super Staffers Pty Ltd
South Africa
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
share this job on whatsappCustomer Support Agent Sandton
Unite RecruitingSandton
and input data correctly into Odoo (CRM system) Manage audio and visual content for clients where required courtesy calls to customers. Matric Non negotiable - Min 5 years' working experience in customer service/technical
Customer Care Agent NEW
Helderberg PersonnelSouth Africa
sports, specifically golf. The purpose for the Customer Care Agent is for there to be a first line of tasks and responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality clients. You should also be able to deal with any customer complaints in a timely and effective manner, whilst engaging existing clientele. Multitasking and stress management skills are essential for this position. Ultimately clientele Handle general customer queries Diagnose and troubleshoot customer problems Resolve fundamental
Senior Customer Specialist Stellenbosch NEW
Datafin It RecruitmentStellenbosch
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement assigned accounts. Collaborate with existing customers to identify product or service offering gaps and business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement
Head: Customer Support Services (fintech) (jb4497)
FreerecruitCentral Johannesburg
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing user experience. This role involves managing and growing the customer service team, improving efficiencies department. Minimum Requirements: Degree in Business Management, Information Systems, or a related field. (Essential)
Customer Care Agent Stellenbosch Techno Park NEW
Helderberg PersonnelSouth Africa
sports, specifically golf. The purpose for the Customer Care Agent is for there to be a first line of tasks and responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality clients. You should also be able to deal with any customer complaints in a timely and effective manner, whilst engaging existing clientele. Multitasking and stress management skills are essential for this position. Ultimately clientele Handle general customer queries Diagnose and troubleshoot customer problems Resolve fundamental
Senior Customer Success Specialist (cpt Hybrid) Market Related NEW
Datafin It RecruitmentStellenbosch
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement assigned accounts. Collaborate with existing customers to identify product or service offering gaps and business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement
Managed Services Manager
Handpicked RecruitmentSouth Africa
has an opportunity for a Managed Services Manager available within their Managed Service and Software Support in Call Centre or Customer Support Management role Extensive experience in managing a team within a call call center or customer support environment. Experience in overseeing 24/7 operations is highly desirable and software. Basic understanding of IT service management principles (ITIL certification is a plus). Duties centre to ensure high levels of customer satisfaction. Schedule and manage staff to maintain 24/7 coverage
Delivery Manager
The Skills MineSouth Africa
equivalent experience Certification in Agile Project Management or Coaching (eg. PMI-ACP, Certified ScrumMaster Project Management Professional (PMP) advantageous 5 years experience in either Project Management, Agile Predictive methodologies Experience with Project Management Principles Responsibilities: Facilitate Agile collaboration, communication and workflow management Risk Management: Identify, assess, and mitigate risks Develop a deep understanding of the workflow management tools that we use at the organization and use
Practice Manager
Talented RecruitmentSouth Africa
DBN002576-TK-1 An exciting opportunity for Practice Manager to join a thriving dental and aesthetic practice driving strategic growth. Requirements: Time Management Skills: Ability to prioritise tasks effectively operational procedures to drive business growth. Team Management Skills: Ability to lead and motivate staff, fostering and experience in managing budgets, revenue, and expenses. Marketing and Customer Service Experience: Experience: Knowledge of marketing strategies and customer service best practices to enhance patient satisfaction
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