building, configuring and commissioning telecommunications devices, networks and systems, such as voice satellite and digital data systems, and ensuring telecommunications systems interconnect with equipment from provision of telecommunications systems Selecting and developing new telecommunications sites by locating configurations of telecommunications hardware and software, ensuring desired performance of telecommunications equipment drawings and regulations for the use of telecommunications equipment Determining the type and arrangement
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
team Description Requirements: Relevant IT/Telecommunication qualification advantageous. 1yr or more Support Provide 1st Line Support. Customer interaction. Knowledge of telecommunications and data devices essential of fibre and data infrastructure Understanding customer requirements Workstation setup. Update internal
team Description Requirements: Relevant IT/Telecommunication qualification advantageous. 1yr or more Support Provide 1st Line Support. Customer interaction. Knowledge of telecommunications and data devices essential of fibre and data infrastructure Understanding customer requirements Workstation setup. Update internal
make waves in the telecommunications industry? Our client, a leading telecommunications company, is on the play a pivotal role in shaping the future of telecommunications solutions. Requirements: PHP Proficiency: Experience with MySQL is crucial for managing telecommunications data effectively. Can you design optimized Linux Literacy: Linux powers our client's telecommunications infrastructure. Proficiency in Linux environments provides a solid foundation for success in telecommunications development. What You'll Do: Collaborate:
your business. Members share a common ethos of customer commitment, fairness and excellence, which act Infrastructure Software Engineering and Integration Telecommunications Business Automation Investments and Financing Financing Marketing and Branding Serving as the 1st point of contact for customers seeking technical assistance THIS GRADING Team Player Coach Process Champion Customer Champion Consultant Risk Mitigator Solutioner
should have strong relationships within the telecommunications market, strong technical knowledge and have prospecting of new and exiting clients within the telecommunications industry. Development of new client relationships relationships within the telecommunications infrastructure sector. Conducting of market intelligence within years experience in a similar role within the Telecommunications Sector. Proven track record of success –
should have strong relationships within the telecommunications market, strong technical knowledge and have prospecting of new and exiting clients within the telecommunications industry. The role will work closely wit Development of new client relationships within the telecommunications infrastructure industry. Conducting of market engineering Experience in calling on the telecommunication market R650 000- R760 000
small and medium business. Proactive calling of customers to build loyalty and improve affinity towards portfolio of allocated customers and ensure planned regular contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers. Meet and exceed set revenue targets by cross in focus to the portfolio of customers. Ensure improvement of customers' experience, CLM and Net Promoter Maximize relationship building opportunities with customers and improve the image of the segment our client