diagnostics in an attempt to resolve the problem telephonically or via a remote support application. Should state. Ensure the user is issued with a reference number for every incident logged. Responsible for the other groups, it must be followed by email or telephone call Adherence to the Call Lifecycle Management
trainee consultants who will assist clients telephonically- logging faults, troubleshooting and assisting
customer services, this includes counter support, telephonic support, site support and repairs. Manage operational
Support users telephonically (Web Application Support) User contact and communication (telephonic and digital)
clients in the public domain, and the increasing number of challenges they face. With 350 dedicated employees home option; A laptop (including accessories), telephone (budget) and subscription;
replying to the advert, also include the reference number in the subject line. Correspondence will only be
replying to the advert, also include the reference number in the subject line. Correspondence will only be
level of support to clients: Counter support, Telephonic support, Site support, Repairs Testing and R&D
level of support to clients: Counter support, Telephonic support, Site support, Repairs Testing and R&D