Spending time on-site with clients to conduct workshops, training, UATs, and provide user support Degree Lucid Charts/MS Visio Client-facing consulting and workshop facilitation/presentation experience Understanding
and document customer requirements · Facilitate workshops to collect business requirements · Map client
conduct kick off workshops with internal and external stakeholders as well as scoping workshops.
Skills
detailed business requirements through interviews, workshops, and surveys. Analyse existing business processes
and participate in technical discussions and workshops with clients and internal teams. Provide guidance
including but not limited to: conducting enablement workshops, technology awareness, and training sessions,
including but not limited to: conducting enablement workshops, technology awareness, and training sessions,
communication skills are vital Proven experience running workshops Minimum of three years' experience leading a team
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair customer
communication skills are vital Proven experience running workshops Minimum of three years' experience leading a team