business unit, including Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists overseeing a team of Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists and administrative staff. This individual is accountable for all aspects of client service contracts, including end-user devices, IT support, Sales, Account Management, Project management and related services
mailbox creation and management Microsoft 365 account administration Microsoft Exchange e-mail administration archives, pending tickets etc) Smarttrack, livechat account creation, management and support Anti-Virus management management and support Microsoft Outlook SMTP account setup Microsoft Office setup Management and maintenance equipment User software installation IT software account management Setup of Desktop/laptop for new staff
generate reports and insights. ✓ Managing multiple accounts/geographies end to end reporting activities. ✓
quality. ✓ Prior experience of handling multiple accounts/geographies is a MUST Negotiable based on experience
of MIS professionals, who are managing multiple accounts/geographies and overseeing the data management
Solution team engagement
that operate in line with the business rules. Accountabilities Continuous improvement: · Implement practical
that operate in line with the business rules. Accountabilities: Continuous improvement - Implement practical
in accordance with established standards. Accountabilities: Continuous improvement - Implement practical
will resolve issues and customer requests. Accountabilities: Continuous improvement - Identify and examine