looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
mobile banking sector (Acquiring skills preferable.) Ensure the smooth operation of our banking and mobile approach to problem-solving. Deep understanding of banking operations, regulatory requirements, and compliance Management: Oversee the daily operations of the banking and Mobile platforms, ensuring seamless functionality techniques to extract actionable insights from the banking and mobile platform data. Develop, refine and deploy the operation of financial services and mobile banking platforms. Implement risk management protocols
for our clients in the telecommunications and banking sectors. Leveraging your expertise in system integration end-to-end solutions for telecommunications and banking clients, ensuring alignment with industry best Architect role within the telecommunications and banking industries. Strong expertise in system integration
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
Experience Microsoft 365 & SharePoint Admin Centre Email Migrations Networking Setup, Maintenance
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients