welcomes job applications from passionate and hard-working team players who want to be part of our ever-growing adaptability to different personality types 1 year call centre experience in the igaming sector .
defined standards. Objectives Logging and Managing Calls on Helpdesk Management System Microsoft Server OS Hybrid MS WSUS Active Directory DNS DHCP System Center Configuration Manager Microsoft Azure and Office Pressures and Setbacks Deciding and Initiating Action Working with People Presenting and Communicating Information
communications platforms, collaboration tools, and contact center solutions. Responsibilities: Execute fundamental
communications platforms, collaboration tools, and contact center solutions.
Responsibilities:
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients transport Ability to work efficiently and effectively under pressure Ability to work independently without
Why work for us?
If the daily grind makes you wonder if there's
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership to: Service Desk Manager Location: Hybrid Working. working for our US customer. Hours: Monday to Friday Friday, 37.5 hours, 15:00 to 23:00, 60-minute lunch Working hours as such, due to the time difference in the
performance result for any abnormalities, logging calls and following up with service providers and regions Monitoring and managing network Managing planned works Managing and compiling reports Participating in preferred Must be living in Cape Town and willing to work shifts on site At least 5 years similar experience
NEW WORK IN at an industry leader and global tech shop company specializing in digital marketing and understanding of DevOps principles and you have worked with relevant tools e.g. Azure DevOps for CI/CD Contact Nicole Flatscher nicolede-merge.co.za or call me at 011 463 3633 to discuss this and other opportunities
environments, particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you Incident, Problem and Change Management. You will work alongside Project, Transition and Service Delivery