a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager ensuring the efficient and effective delivery of services within a Data Centre environment. The position overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal implement service delivery strategies to meet business objectives. Monitor and manage service levels, ensuring
(Asset Management): Financial Services Industry: Cape Town
Reporting adopted using quality, governance, and customer service as the top-of-mind business requirements practices
Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).
technical detail Exercise technical consistency Correct system bugs and errors on systems Implement systems Server Reporting Services SQL Server Integration Services SQL Server Analysis Services Azure DevOps CICD Microsoft Integration, Analysis and Reporting Services and other relevant technologies. Solid experience
technical detail Exercise technical consistency Correct system bugs and errors on systems Implement systems Server Reporting Services SQL Server Integration Services SQL Server Analysis Services Azure DevOps CICD Microsoft Integration, Analysis and Reporting Services and other relevant technologies. Solid experience
requirements Program maintenance, debugging problems and correcting coding errors. Develop software solutions using
capture where needed “missing” master data and correct issues in real-time. Exposure to and if required
experienced 3rd Line Support Consultant to join our service desk team. The role will act as an escalation point experienced Support Consultant ideally from a Managed Service Provider background. You will assist in developing passion for IT and providing outstanding customer service is essential. Providing 3rd line technical support that any technical or operational issues on a service ticket are escalated efficiently. Ability to research when required Delivering exceptional customer service and demonstrating the ability and desire to go
Leading Client in the Financial Services Industry requires a Process Engineer to join their dynamic team (SDLC) and Agile delivery methodologies Financial Services Industry experience preferable Salary Market Related
abnormalities, logging calls and following up with service providers and regions. This will include routing and Escalation Procedures within the prescribed service level agreements Handing over all relevant network networks, transport core and access networks and services as well as GSM and related technologies