JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
equivalent experience Certification in Agile Project Management or Coaching (eg. PMI-ACP, Certified ScrumMaster Project Management Professional (PMP) advantageous 5 years experience in either Project Management, Agile Predictive methodologies Experience with Project Management Principles Responsibilities: Facilitate Agile collaboration, communication and workflow management Risk Management: Identify, assess, and mitigate risks Develop a deep understanding of the workflow management tools that we use at the organization and use
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
affinity towards our client. Ensure effective management of portfolio of allocated customers and ensure behaviour Customer relationship management Customer service management Ability and willingness to travel
currently looking for a Senior Scrum Master / Project Manager to join them on an independent contract basis IT IT / Finance Responsibilities Project Management Management and administration of IT and Business projects stakeholders Setting and management of expectations relating to projects Building and managing relationships with priorities Management of project delivery, progress tracking, project risks and issues management Management Experience Minimum of 5 years' experience in Project Management and exposure to scrum master role with ability
COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives
We are looking to employ a dynamic Data Project Manager who will be responsible for leading data-centric strong background in data management, Agile methodologies, and project management best practices. This role
What you’ll do:
Scrum Master/Project Manager to join their team on a 12-month contract. Manage IT and Financial Projects Risk, Issue, Actions, Budget, and Dependency management Collaborate with the project and programme team Change Management process Matric and a relevant Tertiary qualification Relevant Project Management certification services / insurance industry 7 years experience in managing IT and Financial Projects Salary Market Related