JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Capability to communicate with large teams. Appreciation of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning of BPO/E
IT Operations Manager, Other, Cape Town, Company Name: Surgo HR & Training. SURGO (PTY) Ltd. has Client is recruiting for an experienced IT Operations Manager to join their team in Cape Town. Job Purpose: owner of key accounts from IT Operations perspective. IT Service Management and Delivery - Lead Operational
JOB DESCRIPTION People management and leadership skills. Capability to conduct an appraisal discussion Capability to communicate with large teams. Appreciation of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning of BPO/E
Experience : At least 5 years' experience in operations management in the fintech industry or mobile banking the smooth operation of our banking and mobile platforms. Responsibilities include managing day-to-day perform ad-hoc tasks as per business needs. Operations Management: Oversee the daily operations of the banking governing the operation of financial services and mobile banking platforms. Implement risk management protocols Communication: Serve as a liaison between operations, technology, product management, customer support, and other
QUALIFICATIONS Bachelor Degree in Computer Science/Information technology (or equivalent relevant experience) Sound interpersonal skills and collaborative approach with the ability to interact and communicate effectively across all levels of the organization Good influencing skills Solid organizatio
QUALIFICATIONS Bachelor Degree in Computer Science/Information technology (or equivalent relevant experience) Sound interpersonal skills and collaborative approach with the ability to interact and communicate effectively across all levels of the organization Good influencing skills Solid organizatio
JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality
Our client is seeking an Operations Manager to provide full operational support to their growing Global and assignments Professional Services Operations Timecard management Forecasting Billing Attend Sales Calls
Improvement, Resource and Capacity Management, Operations Management and Escalation Management and Resolution Improvement. Resource and Capacity Management. Operations Management. Escalation Management and Resolution. Identify
Service Delivery Manager and Network Security Operations Manager. Liaises with 3rd party vendors to resolve