adaptability to different personality types 1 year call centre experience in the igaming sector .
at our esteemed client involved in the Digital Banking Sector. This crucial role will take ownership of (app downloads) into concluded ‘sales’ (new bank customers or new products for existing customers) customers’ first (and most complex) interaction with the bank as well as all subsequent product and credit onboarding
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the issue resolution. Ensure compliance with industry standards and best practices. Conduct regular performance experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is supporting CRM systems. DUTIES: Remain updated with Standard Operating Procedures and ensure that these are 1st line product support both during and after standard working hours according to the published Standby expectations. Assists with the development of standards, and applies these to track, monitor, report, (application support). Good understanding of call centre environments and equipment. Good understanding
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
Statement:
Africa's Banking Giants is looking for a Senior Front-End Developer to develop remote banking related requirement. Purpose Statement: To develop remote banking related applications in accordance with specific development processes (SDLC) Application development Standards and governance Agile development life cycle Testing processes) Solid understanding of: Banking systems environment Banking business model Best practices for
mobile banking sector (Acquiring skills preferable.) Ensure the smooth operation of our banking and mobile understanding of banking operations, regulatory requirements, and compliance standards. Effective communication Management: Oversee the daily operations of the banking and Mobile platforms, ensuring seamless functionality techniques to extract actionable insights from the banking and mobile platform data. Develop, refine and deploy and industry standards governing the operation of financial services and mobile banking platforms. Implement